FAQ
Simple answers. No jargon.
About LYNQ
No. One LYNQ account connects everything. Your identity works across all three platforms automatically.
Yes — available on the App Store and Google Play. Keep it updated for the best experience.
- In-app — tap Help in the menu
- Email: connect@lynqglobal.com
- Official channels within your platform
Your data & privacy
We use basic activity and preference information to make your LYNQ experience smoother, smarter, and more rewarding — like recommending better missions and rewards. That's it.
Yes. Your information is securely handled and is not shared without your permission. We follow UAE data protection law and hold all partners to the same standard.
Absolutely. You're always in control. You can opt out of analytics, decline any partner programme, and withdraw from ones you've already joined — all from Settings → Privacy.
Simply to improve your experience — so everything you see and do inside LYNQ feels more relevant and enjoyable. Partner insights help venues and events get better over time too.
No. LYNQ does not sell personal data. When you join a partner programme, that partner sees only what you submitted for their programme — with your consent. Analytics shared with partners are always anonymised.
Partner programmes
Campaigns, loyalty schemes, challenges, and events created by verified partners — like malls, brands, or venues — and hosted on LYNQ. You choose which ones to join.
Only what you shared when you signed up for their programme — nothing from your wider LYNQ profile. From general platform analytics, they see anonymised, grouped trends only. Never your individual identity.
Yes. Every partner is verified by LYNQ and agrees to strict data rules before getting access. You always see exactly what's shared before you agree — and you can withdraw any time.